#1 WALL STREET JOURNAL BESTSELLER • USA TODAY BESTSELLER
A renowned business psychologist, advisor, and consultant to the world’s leading companies reveals the key to greater success, meaning, and joy at work
Technology has enabled us to be more interconnected today than ever before. So why do so many of us feel isolated and undervalued at work? Why does it feel like something is missing? It doesn’t have to be this way. In these rapidly changing, challenging times, how do we—YOU—develop the intuition, self-awareness, and interpersonal agility required to prosper?
Here’s what we’ve lost track of: organizations are run by people, and people run on emotions. Strong relationships are the bedrock of lasting success, meaning, and joy at work. In this life-changing guide, Dr. Melanie Katzman shows you an impactful approach to connect first as fellow humans, then as coworkers and colleagues, to forge the deep bonds that make a significant difference. Learn how to:
• Establish respect and make others feel valued
• Engage all of your senses to create a truly inclusive culture
• Become popular and be the person everyone wants to work with
• Grow loyalty by making it about them—your coworkers
• Resolve conflicts by remaining curious and open with others
• Fight fear (and prepare for the future) by stepping outside your comfort zone and experimenting with new ideas
• Have a big impact by leveraging your platform, living your values, and leading the change
Dr. Katzman presents 52 actions you can take immediately to create a deeply rewarding work life by connecting to yourself, your organization, and the world at large. These are the same powerful techniques she has used with leaders and employees at the world’s top companies to enhance productivity and foster fulfillment and joy at work—the hallmarks of true success.
Katzman, a clinical psychologist and corporate consultant, explains how to change the way emotions are viewed in the workplace in this helpful primer. Through Katzman's research, she's discovered a common theme among employees: namely, the desire for a greater sense of respect, inclusion, and meaning at work. Too often, she finds, management styles and company cultures give rise to hard feelings, misinterpreted motives, and bruised egos, resulting in the loss of skilled and experienced employees and the proliferation of avoidable stress. To combat this problem, Katzman puts forth 52 suggestions, most quick and inexpensive to implement, which are applicable for every level of an organization. Her proposals center on common human values and generating trust, and she offers a step-by-step guide to basic yet, she asserts, often noticeably absent ways of eliciting a sense of shared purpose. These include ordinary courtesies, such as saying "please" and "thank you"; using (and, thus, remembering) people's names; and carefully listening to others, as well as, more broadly, connecting people's jobs to a larger mission. For those looking to make a positive difference at work, Katzman offers an easy-to-use, encouraging guide that employees at all levels can adopt to instigate change.