For most managers technology is a mystery. Must it endlessly eat away at profit, hamper productivity, and bring business to its knees with outages? According to author Anthony L. Butler, it almost feels like a crime in progress conducted by three super villains: Money Pit, The Productivity Bandit, and the business destroyer—Outage. Businesses are in a constant struggle with the evil triad that continues to rear up over and over again. Cracking the IT Code helps solve the riddle for every business of how to spend the right amount on information technology (IT) while ensuring outstanding productivity and minimizing downtime. Take the advice in this hands-on guide and learn the secrets of IT management success.