This is a Summary of Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Here you will discover:
The No. 1 reason managers and executives get derailed and offer helpful guidance on how to operate in a fast-paced, results-oriented environment.
Readers will be provided with the tools to handle life’s most difficult and important conversations.
In addition this summary describes how anyone can master the skills of crucial conversations at home, work and play.
The skills it delivers offer new techniques for working together in ways that enable us to succeed.