Effective Customer Success Execution
A Customer Centric Approach to Creating a Customer for Life
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- $9.99
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- $9.99
Publisher Description
“Customer experience,” or CX, has become a hot topic in the past decade. This guide will show you how to build a world-class customer experience model that delivers a results-driven approach that ensures a consistent, repeatable, and quality customer experience for your clients over the long term.
Customer Reviews
Y M Ferber
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I recommend this book for any CS manager
This book is great, super useful and a must read if you’re envolved with CSM.