This book proposes that hospitals should aim not only to heal or rehabilitate the sick, but should also teach people how to live a healthy life. The management system described can be used by hospital managers at any level to improve performance and results following a team approach where various needed skills are added when needed. The key to success is to have team members and staff whose competencies complement each other. Mastering hospital management is a lifetime quest, but one can begin to use and benefit from the proven management methods described. Continuing improvements are achieved by having a team committed to continuous improvement, whose skills reinforce one another, reading recommended books, learning from visiting other hospitals, and talking to colleagues in those hospitals.
—Dr. Rufino L. Macagba