Failure Is an Option: A Primer and Guide for Managing Crises

In his book, Failure Is An Option: A Primer and Guide For Managing Crises, crisis manager and educator, Phillip Van Saun, details the conditions and internal dynamics which contribute to a crisis prone culture. He offers perspective on how to inculcate crisis resilience developed as a result of over twenty years of direct experience dealing with and recovering from crisis and emergency events. The Third Phase section of Failure Is An Option contains ‘battle-tested’ crisis management needs assessments, checklists, communication plans, talking-points and a crisis and continuity plan.