• $13.99

Publisher Description

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.

The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:

• Overcome barriers to meaningful communication
• Expand and enrich relationships with colleagues, friends, and family
• Increase clarity and improve understanding
• Handle strong emotions—on both sides of the table
• Connect with colleagues, customers and family at a deep level

Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

GENRE
Business & Personal Finance
RELEASED
2002
September 16
LANGUAGE
EN
English
LENGTH
288
Pages
PUBLISHER
Penguin Publishing Group
SELLER
PENGUIN GROUP USA, INC.
SIZE
3.3
MB

Customer Reviews

Viviana R. ,

Too good for words

I read the whole book almost twice and it is my favorite! It’s applicable towards anything you do in life, not JUST work or marriage.

cesarmtzcoach ,

Excellent coaching material

A must if you are into coaching. Passionate and interesting all the way.

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