Fish! Sticks
A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh
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5.0 • 1개의 평가
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- US$12.99
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The 'o-FISH!-al' follow-up to the phenomenal bestselling Fish! and Fish! Tales, Fish! Sticks is a stand-alone business parable that shows you how to come up with a vision for your business and how to keep it alive, vital, and renewed through tough times, such as turnover in management and staff or a troubled economy. Using the example of a hugely successful, fictional sushi restaurant as a model for a vision of continual renewal, Fish! Sticks employs the same kind of easy-to-read story that was used in Fish! to illustrate its three major principals of continued success: Commit, Be It, and Coach It.
When Stephanie, a new manager, takes over from a wildly popular and now promoted boss, she is faced with the problem of how to keep spirits up in a corporate unit that has, frankly, started to get bored and cranky and revert to its old ways. But then she visits the amazing Taka Sushi (formerly Taka Teriyaki), with its lines of customers cheerfully waiting for hours to get in. Soon, she realizes that the way to keep her employees motivated and her customers delighted can be learned from a bunch of waiters who teach one another everything they need to know. And when she finds out just how the owner of Taka knew to switch her main bill of fare from teriyaki to sushi long before anyone else, what she really discovers is the secret of keeping your work fresh.
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This audio version of the third book in the Fish series uses as its example the work at one ward of a large suburban hospital. Rhonda, the supervisor, had been promoted, and her mentor, whom she succeeded, had been an ardent follower of the Fish program. Rhonda believed her staff was paying attention to the patients and were providing a level of service far beyond that at other facilities. However, after some time, she began to notice staffers were sloughing off and seemed not to be providing the absolute best care to the patients. The problem? Keeping the Fish principles fresh and new was difficult. After a visit to a successful sushi restaurant, Rhonda regained her enthusiasm for the program and, with the help of the sushi chef, was able to inspire her staff. In fact, her work was so effective, her staff was able to take over for Rhonda after she suffered a family tragedy. There's something charming about the Fish program, which counsels, "Find it, live it and coach it" ("it" is each employee's vision). The notion that individual workers can have a vision for their workplace and their place within a large organization is indeed empowering. And Rhonda's story offers insights into both personal and professional worlds. However, the simple message is rendered even more unsophisticated by the artificial voices on this audio. There's a kind of squeaky, schoolmarm voice for the older nurse who comes onto the ward, and the intonations used for the various nurses are similar and somewhat grating. Still, in spite of these flaws, the story and the business lessons within it are worth hearing. Simultaneous release with the Hyperion hardcover.
