Have a Nice Conflict
How to Find Success and Satisfaction in the Most Unlikely Places
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- $14.99
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- $14.99
Publisher Description
How to successfully navigate and prevent conflict
From the publishers of the popular Strength Deployment Inventory, Have a Nice Conflict follows one man's fight to rescue his sinking career. Sales manager John Doyle would consider his career a success—he's his company's top revenue driver, and his take-charge attitude gets the job done. However, when he is passed over for promotion—again—after losing two direct reports, who cite his abrasive style as their reason for leaving, John is forced to reassess how he approaches his relationships. With the help of Mac, an expert in the art of Relationship Awareness Theory, John learns the three stages of conflict, and how he reacts in each.
Once John recognizes his own values and trigger points, as well those of other people, he becomes able to better navigate terse situations, express his points in a way that resonates for other people, and even avoid conflict altogether. Equipped with this new understanding of how other people interpret and react to conflict, John soon finds all the relationships in his life—both at work and at home—improving.
Reveals a practical understanding of how conflict really works Shows how to recognize its initial stages of conflict, how to navigate it better to diffuse a situation, and how to understand the values of the other person to better frame your point for them Provides guidance for moving beyond conflict to enhance relationships Includes a five-step framework (anticipate, prevent, identify, manage, and resolve) and tools for locating conflict triggers in ourselves and others
Anyone can profit from the tools in this book to understand and take control over conflict.
Customer Reviews
Bah humbug
Now that I have your attention, I must say this was a quick easy and concise read.
I compare this to lean training in manufacturing. It is clearly LEAN training for each persons social networks.
This will be an additional book for my Leadership development responsibilities. Other good reads are: Who moved my Cheese, It's not the big that eats the small...it's the Fast that eats the slow, Art of War, The Goal and First Break All the Rules.
Paul Maragni
Have a Nice Conflict
The book was a great read and taught principles I will use for the rest of my life . I could totally relate to the characters since they exist in my life. I mould suggest it as required reading for life.
Fantastic!
These guys have nailed it! A brilliant book and a great story; I couldn't put it down. The book offered deep insights on interpersonal relationships, but presented them in ways that were easy to understand. I'm now working on having "nice" conflicts at work and at home.