New York Times bestselling author and business legend Tom Peters believes that we are all part of one industry, whether we label it manufacturing, finance, or healthcare: professional services. In this brief book, he argues that thinking and acting like a professional-services firm is the best (only!) way to add value to our products, companies, and careers. Here are his 55 key ideas, culled from his 30-plus-year career as a preeminent management thinker, to help make that happen for you.
Helpful, but pricey for limited content
I felt like the book was more pictures than text. I was hoping for the boring drawn out explanations than short quotes by other people. While it was helpful, I still think it wasn't worth what I paid for it. I finished the book in less than 10 minutes... That's not a book, it's a pamphlet or brochure really. An organized list.... I don't know, but rather than recommending someone buy this book, id summarize it's contents for them...
Insightful, straightforward, short
This is a book that can get the creative imagination and ideas flowing on how to improve the service culture of any company. I recommend it if your company is in that category.