How to Design a Great Customer Experience How to Design a Great Customer Experience
Insights from Great Business Minds

How to Design a Great Customer Experience

Fred Wiersema
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Publisher Description

How do you design a great customer experience?  In this brief eBook, New York Times bestselling author Fred Wiersema advises that you start by asking yourself a series of questions:  Can your customers find you?  Is your first impression memorable?  Do you get in the way when people are buying?  Are you sending unintended messages?  Are your products intuitive?  Do you show your customers a united front?

GENRE
Business & Personal Finance
RELEASED
2010
October 13
LANGUAGE
EN
English
LENGTH
33
Pages
PUBLISHER
New Word City, Inc.
SELLER
New Word City
SIZE
209.6
KB

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