How to Provide Excellent Customer Service

    • 4.8 • 5 Ratings

Publisher Description

Making Your Hospitality Property Successful 

Hospitality property customer service is the care provided by hotels, resorts, inns and bed & breakfasts to guests before, during, and after their stay.

Because properties rely heavily on loyal customers and good word-of-mouth marketing, hospitality property customer training is an integral part of hotels, resorts, inns and bed & breakfasts customer service strategy. It can be difficult to get right, but doing so will lead to guests who return, again and again. 

This is a book, "How to Provide Excellent Customer Service", of tips and guidelines that can help you offer outstanding customer service to your guests, thereby setting your hospitality property apart from the competition.

GENRE
Travel & Adventure
RELEASED
2019
June 28
LANGUAGE
EN
English
LENGTH
12
Pages
PUBLISHER
Keystone HPD
SELLER
Draft2Digital, LLC
SIZE
1.3
MB

More Books by Gerry MacPherson

2019
2019
2019
2019
2019

Customers Also Bought

2015
2012
2013
2019
2013
2013