The Carnsa 's are back in the book Change Management Confusion: Prepare, Support and Maintain. It's the sixth short guide in the semi-fictional Carnsa Development Series.
Claudia wants her family to adopt a healthier lifestyle. After she's met with resistance, she decides to try again with change management models. She wants to support change that lasts. Granny is not too sure about the approach.
Chock full of information, references, links, and a quiz. Use this quick reference guide to help you:
Decide which change model to useSupport changePrepare for resistanceAnd maintain change
Previously published as the title: Business Change Confusion: Prepare, Support and Maintain