The Missing Link

Why do technology projects still struggle when teams have more tools, frameworks, and AI capabilities than ever before?

The missing link may be how we communicate requirements.

In *The Missing Link: Visual Requirements in the Age of Agile and AI*, Greg Garner, MBA, PMP, explores how visual thinking can help teams move beyond lengthy documents, ambiguous requirements, and costly misunderstandings toward a shared understanding of what needs to be built.

Drawing on decades of experience in technology leadership, business analysis, and project delivery, Garner presents a practical approach to making requirements easier to understand, validate, and communicate.

**Inside, you'll discover how to:**

- Use visual models and diagrams to communicate complex requirements clearly.
- Help stakeholders, business analysts, product owners, designers, and developers develop a shared understanding.
- Identify misunderstandings and missing requirements before they become expensive problems.
- Apply the Five Ones framework to keep requirements focused and manageable.
- Use the ECHO principles—Elaboration, Context, Holism, and Outcomes—to strengthen requirements communication.
- Integrate visual requirements into Agile environments and AI-assisted workflows.
- Improve collaboration, reduce rework, and support better project decisions.

This book isn't about replacing written requirements, Agile practices, or emerging AI tools. It's about strengthening the communication that makes all of them more effective.

Whether you're a project manager, business analyst, product owner, IT leader, developer, or stakeholder, *The Missing Link* offers a practical perspective on one of the most persistent challenges in technology projects: turning ideas into shared understanding and shared understanding into successful outcomes.

**Better requirements begin with better understanding. And sometimes, the clearest way to explain something is to show it.**