Information Society Needs of Managers in a Large Governmental Organisation (Report‪)‬

Introduction The organisation, the technology, the employees as well as the information society each play an important role in dealing effectively with information and communication technology and they influence each other. Especially managers play an important role in firstly implementing new technologies in the working environment and secondly in motivating their staff to use the information, communication and the technology effectively. Yet managers often struggle to define their role in the new work situation. In this paper some answers are given to the question: What are the reported experiences of managers regarding information and communication technology in their working environment? Working from the perspective of a person who is responsible for facilitating learning in a large governmental organisation in Europe, we wanted to know two things. Firstly, what ICT skills do they already have that we may draw upon when creating a culture of learning in an organisation? Secondly what are the ICT skills required by middle managers?