This is the eBook version of the printed book.
For decades, Southwest has been the airline industry’s shining performer: the company of choice for travelers, employers, and investors alike. Why? Southwest’s leaders know how to lead with love. As Southwest’s President, Colleen Barrett proved that leading with love is the non-stop route to outstanding business performance. Lead with LUV is an extraordinary, wide-ranging conversation between Barrett and Ken Blanchard, the legendary author of The One Minute Manager. Together, they reveal why leading with love is the most powerful way to lead, how to make it work wherever you are, and how it can help you achieve truly amazing results.