Leading with the Heart

PUBLISHERS WEEKLY FEB 28, 2000

Duke basketball coach Krzyzewski, today's most successful NCAA coach, reviews significant games and key events in his career in addition to offering advice to coaches, players and everyone trying to do better in life. The son of working-class Polish immigrants, he got a scholarship to West Point, where he became an accomplished player before becoming a coach. His breezy approach is direct and simple: what's most important is working as a team toward a common goal--not necessarily to win the game, but to play the best possible game. Says Coach K, "There are five fundamental qualities that make every team great: communication, trust, collective responsibility, caring and pride." Approaching each season the same way, he extends himself to his players, encouraging them to spend time at his home and with his family, while emphasizing the importance of keeping up with academics and enjoying the overall experience of college. In fact, Krzyzewski tries to hire assistant coaches who have played for him because they're versed in on- and off-court problems. At the end of each chapter, he offers general pointers, such as that "business, like basketball, is a game of adjustments. So be ready to adjust." Although he occasionally refers to a coach as a "leader," for the most part he leaves it up to readers to connect the dots between his coaching strategies and useful business strategies.