Making Things Better

Most business books about Steve Jobs focus on genius, personality, or mythology. This book focuses on method.

Making Things Better explores how Steve Jobs repeatedly fixed broken systems in products, organizations, and decision-making, and how those same problem-solving patterns apply far beyond Apple. Drawing on his real-world choices during Apple’s collapse and turnaround, the book presents a practical framework for organizational problem solving, business systems thinking, and diagnosing why business processes fail.

Instead of leadership theory or abstract models, this book concentrates on how work actually breaks. It shows how fragmented tools, misaligned incentives, and inherited assumptions quietly undermine performance, and how clear thinking and disciplined design can change organizational outcomes. The result is a guide to fixing broken business systems without relying on charisma, heroic individuals, or massive restructuring.

Written for leaders, operators, technologists, and students of organizational design, Making Things Better connects business strategy, decision making in organizations, and human-centered systems design. It is especially useful for readers interested in leadership for complex problems, improving execution, and understanding why the same failures repeat across companies and industries.

This is not a biography. It is not a motivational book. It is a practical examination of how to fix broken systems, how to make better decisions inside organizations, and how well-designed structures produce lasting results wherever work is broken.