The Mob is notorious for its cruel and immoral practices, but its most successful members have always been extremely smart businessmen. Now, former mobster Louis Ferrante reveals its surprisingly effective management techniques and explains how to apply them-legally-to any legitimate business. As an associate of the Gambino family, Ferrante relied on his instincts to pull off some of the biggest heists in U.S. history. By the age of twenty-one, he had netted millions of dollars for his employers. His natural talent for management led Mafia bosses to rely on him. After being arrested and serving an eight-and-a-half-year prison sentence, Ferrante went straight. He realized that the Mob's most valuable business lessons would allow him to survive and thrive in the real world. Now he offers eighty-eight time-tested Mafia strategies, including: * Go get your own coffee!: Respecting the chain of command without being a sucker. * The walls have ears: Never bad-mouth the boss. * Is this phone tapped?: Watch what you say every day. * How to bury the hatchet-but not in someone's head. * Don't split yourself in half: The wrong decision is better than none at all. * Don't build Yankee stadium, just supply the concrete: Spotting new rackets. * Leave the gun, take the cannolis...and beware of hubris. Ferrante brings his real-life experiences to the book, offering fascinating advice that really works and sharing behind-the-scenes episodes almost as outrageous as those occurring on Wall Street every day.
Sopranos fans, take heart: it turns out the mob is not only full of ethical heavyweights but an excellent example for business wisdom seekers. Ferrante (Unlocked) spent years in the Gambino crime family, finally choosing to go straight while in prison. He shares his wisdom with cubicle jockeys and nervous managers everywhere and reveals that aboveboard businesses are far more nefarious than the organized-crime variety. Ferrante argues that no self-respecting loan shark would offer the terms of your average credit card company, and even the Mafia doesn't employ the tactics of a collection agency. Through stories of his own compatriots and famous mobsters, Ferrante shares cogent business advice for employees, middle managers, and bosses: make them an offer they can't refuse (offer to work on commission), harness the power of networking, make your own luck, motivate your people, never embarrass someone in public, reward loyalty. Though Ferrante paints a somewhat unbelievably sunny picture of organized crime, if readers can get past the gimmick, they'll find a colorful and surprisingly practical business primer.