Noise

A Flaw in Human Judgment

Daniel Kahneman and Others
    • 4.0 • 57 Ratings
    • $11.99
    • $11.99

Publisher Description

From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones—"a tour de force” (New York Times). 

Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical.
 
In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions.
 
Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment—and what we can do about it.

GENRE
Business & Personal Finance
RELEASED
2021
May 18
LANGUAGE
EN
English
LENGTH
464
Pages
PUBLISHER
Little, Brown and Company
SELLER
Hachette Digital, Inc.
SIZE
4.5
MB

Customer Reviews

Go otter ,

Good concepts

Good message, though the writing is not as engaging as his ther books:) worthwhile, if u can make it through;)

jc33 ,

Compelling challenge to status quo thinking

Great read for anyone looking to help their organization or team make better decisions. Probably needs to be read more than once, given how ambitious and counter intuitive some recommendations are.

Conan's Friend ,

Book of the Decade

One of the best books I have read in 2021 if not the last decade. The chapter on forensic fingerprinting was one of the most shocking things I’ve ever read. How on earth could a “science” be that noisy and the head of the fingerprinting community not see all of the noise?

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