Note on Organizational Crisis Management

Crisis management is a growth industry. Scarcely a month passes without news of organizational crises. Instantaneous media exposure worldwide raises the stakes for even modest size "domestic" businesses. Once-local ventures, when faced with crisis, may confront worldwide exposure. Whether challenged by hostile takeovers, plant explosions, equipment sabotage, product contamination, violence or some other threat to the viability of an organization, we work in a world where the need for crisis management skills and knowledge is on the rise. This note provides a basic background on organizational crisis management including how to determine what to prepare for and who can help.