This handbook is a comprehensive guide to the oral board phase of promotional testing for Police / Sheriffs / Law Enforcement. The information contained in this 2012 edition is completely fresh and up to date because the author has just been through all of the phases of civil service promotional testing. Written as a study resource, this guide focuses the promotional candidate on the aspects of the oral board phase that are most important. Learn how to approach the oral boards, how to develop the right mindset, and say the things that the graders are looking for. There are 21 scenarios ranging from handling a low performing shift, to EEOC violations, to hostage barricades, and more. Even if you are not ready or do not have the time in service to take the promotional exams , this guide will make you a prepared officer no matter what situation you are facing. Get the advantage that everyone else is looking for when it comes promotion time.