How much are sponsors, customers, partners, stakeholders involved in Service Management? In other words, what are the risks, if Service Management does not deliver successfully? What are your key Service Management organizational performance measures, including key short and longer-term financial measures? Are there recognized Service Management problems? How can we incorporate support to ensure safe and effective use of Service Management into the services that we provide? How will we insure seamless interoperability of Service Management moving forward?
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Management investments work better.
This Service Management All-Inclusive Self-Assessment enables You to be that person.
All the tools you need to an in-depth Service Management Self-Assessment. Featuring 845 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Management improvements can be made.
In using the questions you will be better able to:
- diagnose Service Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- implement evidence-based best practice strategies aligned with overall goals
- integrate recent advances in Service Management and process design strategies into practice according to best practice guidelines
Using a Self-Assessment tool known as the Service Management Scorecard, you will develop a clear picture of which Service Management areas need attention.
Your purchase includes access details to the Service Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.