• $119.99

Publisher Description

This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector.

GENRE
Business & Personal Finance
RELEASED
2011
December 10
LANGUAGE
EN
English
LENGTH
348
Pages
PUBLISHER
Springer New York
SELLER
Springer Nature B.V.
SIZE
2.9
MB