• $39.99

Publisher Description

This innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply. Combining a systems perspective with a focus on service supply chains, the chapters provide a clearly framed set of mechanisms and theories with a focus on innovation-driven sectors and the game-changing role of IT. With each chapter built around real-life examples and service companies, the primary services supply chain is discussed alongside four key stakeholder groups: workforce, customers and markets, buyers and suppliers, and IT and innovations.

GENRE
Business & Personal Finance
RELEASED
2018
April 24
LANGUAGE
EN
English
LENGTH
172
Pages
PUBLISHER
Springer International Publishing
SELLER
Springer Nature B.V.
SIZE
3.3
MB