SharePoint 2010 Issue Tracking System Design, Create, and Manage

This book explains the steps required in creating an issue tracking system using SharePoint Server Enterprise 2010. The concept is the same for other SharePoint 2010 editions. The book illustrates the issue tracking process with step-by-step instructions and examples and enables the user to use SharePoint successfully to create and manage an issue tracking system. Includes design of notification process and design of an archive list using SharePoint Designer 2010.

The following are the sections detailed:
(1) Issue Tracking Process Flow
(2) Creating an Issue Tracking List
(3) SharePoint Designer Workflow Notifications
SharePoint Three-State Workflow (new for this edition)
(4) Create Issues and Replies
(5) Web Part Dashboards
(6) Reporting
(7) Archiving of aged list items etc