Build key business relationships
Collins Small Talk gives you the confidence to start a conversation and transition into bigger conversation topics so that you are able to build relationships, develop business partnerships and be successful in business.
Learn the language to:
• Meet people for the first time
• Greet people in subsequent meetings
• Show and receive hospitality
• Deal with remote communication
• End a conversation
The book includes information on best practice and key phrases for students to refer to and practise saying out loud using online audio. Online audio also includes good and bad examples of authentic recordings of small talk for learners to listen to and assess.
Suitable for students whose level of English is Intermediate / CEF level B1 and higher.
Small Talk is part of Collins’ English for Business range of materials to help business people who need to use English frequently in their work. It is designed for people who are about to or already work for a foreign or multinational company, deal with overseas customers or travel for business.
Other titles in the Collins English for Business range:
Reading • Writing • Listening • Speaking • Key Business Skills • Business Grammar & Practice • Business Vocabulary in Practice • Effective International Business Communication
About the author
Deborah Capras is an experienced and respected Business English author, editor, trainer and teacher trainer. She has been working in the industry for over 20 years. In addition to her experience in business English training, she has also worked as the marketing manager for a European-Japanese company. She has written for Business Spotlight, Germany’s leading magazine for learners of business English, since its launch in 2001 and has been the deputy editor of the magazine since 2009.