Solving Sticky People Problems

Learn the key to managing difficult challenges with your employees in this straightforward guide.

Solving Sticky People Problems uses PHP (Purity, Humility, Patience), the most powerful ingredient in human communication! It is the real way to handle those sometimes excruciatingly painful employee issues. SSPP shows hard-working supervisors and managers how to draw on their inner sense to address these prickly challenges (which no college textbook can).

Foreword writer and former editor of "Working Woman" and "Working Mother" magazines, Barbara Litrell shares: "After years of management, I arrived at the same place that Tim McHeffey does in this book. PHP is a shortcut to management sanity—as a new manager you will read this book and think, 'Is he for real? Will this work? It can't be this simple.' Years from now, you will reread the book and think, 'of course, that's exactly what it's all about.'"

In Solving Sticky People Problems, you'll find out what to do when:
your employees just don't do what you ask them toyou hear through the grapevine that morale stinksan outspoken employee thinks she's productive, but is really notyou observe that an employee, returning from lunch, appears to be staggering and slurring his wordsyou have bullying-harassment going onyou have an employee who is a bigotthere are no raises this yearemployees don't work well togetherJenny smells. HELP!!
SSPP will guide you through all of these and more. Your prickly employee challenges will seem to melt away with the PHP formula.