Welcome to the World of Churn
Subscriptions are shifting revenues and reshaping markets, and changing our expectations for how we buy things.
Have you changed your marketing practices to thrive in this new reality?
Subscription Marketing offers creative marketing strategies for sustaining the customer relationships that build long-term success.
This book is a practical guide for marketers, start-up executives, customer success management professionals, and executives of businesses adopting or transitioning to a subscription-based model.
Revised and expanded to reflect the growing Subscription Economy
This completely revised, expanded edition includes:
Updated research and case studies reflecting the rapid growth of subscription-based businessesReal-world examples of effective value nurturing strategiesA new chapter on the risks and challenges of subscription marketing
If your business has a recurring revenue component, you'll want to pay attention to how well you're nurturing subscribers after the sale. This book gives everything you need to align marketing with changing expectations of your customers.