Systems Design Based on the Benefits of Inconvenience

This book is about the "benefits of inconvenience (BoI)", providing a new approach to designing innovative systems and opening an alternative viewpoint to readers for looking at the world. BoI says that convenient living has “black boxed” the processes we used to rely on, while BoI is about looking at the benefits that were originally provided by these actions that have been black-boxed. Consider the relationship between humans and artificial objects, or things, newly created by engineering technology. In the past, things were “extensions” of people, but before we knew it, things began to substitute for people. BoI can be a keyword for thinking about the relationship that should come after “substitution”. It is a principle of systems design, one that requires time and effort rather than being convenient without any bother. Leading system scientists, technology creators, service producers, and product designers have contributed to this volume. In the first half of the book, many researchers describe their theory of BoI from the perspectives of systems engineers, value engineers, designers, and innovators. In the second half of the book, examples of implementing BoI are introduced in various fields, such as product design, service design, social robotics, tourism engineering, and human activity support systems. They will support innovations in systems or services. It is generally said that necessity is the mother of invention. In that belief, inconveniences should be eliminated, which can be a motive force for new technological development. On the other hand, this book shows that inconveniences are not something to be eliminated, but, on the contrary, are essential to obtain some benefit, and shows us how to create beneficial inconveniences.