The Maintenance-Excellence Program

Most maintenance operations are struggling with a high emergency (unplanned) to planned work-order ratio, an excessive backlog, a lack of sufficient resources, constant work interruptions, not having parts when they are needed, recurring failures, and several similar issues. Stalled productivity, lost compensation, and a less-efficient facility are only a few of the consequences suffered when proper maintenance is botched, ignored, or unplanned.

If you are having these problems, you know that your maintenance operation needs a lot of improvement. By implementing a maintenance-excellence program, you will maximize the performance of your maintenance operation and you will help your operation achieve world-class maintenance. A maintenance-excellence program is a strategic plan of planning and assigning work, managing spare parts, performing preventive and predictive maintenance, utilizing computerized maintenance management system (CMMS)/enterprise asset management (EAM) software, managing data (through data classification, cleansing, enrichment, and gathering), and tracking performance.

This booklet will help you understand the key components of a maintenance-excellence program. It will explain how the program works and its importance in achieving a world-class maintenance operation.