The Success Machine

The Personnelovac winks, chortles—and burps out a pink card recommending someone’s dismissal. Personnel manager Ralph Colihan closes his eyes and prays this one isn’t another.

At General Products, the Brains do the thinking: they schedule work, analyze employees, and decide who stays. Colihan is meant to trust the Personnelovac, but twenty-four pink cards in a single month have him wondering whether its cold arithmetic is getting something badly wrong. Then the company president calls him in for a man-to-man talk—and produces a bundle of those same pink cards. In a business where the machines are always right, what can Colihan do when the numbers point toward a human cost?

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