• $24.99

Publisher Description

Create a great customer experience whoever you are.

Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever.

This book covers ten principles you can use to make real world improvements to your customers’ experiences, whatever your business does and whoever you are.

For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn’t need to be complicated or cost a fortune.

GENRE
Business & Personal Finance
RELEASED
2013
February 14
LANGUAGE
EN
English
LENGTH
240
Pages
PUBLISHER
Pearson Education Limited
SELLER
Pearson Education Inc.
SIZE
788.4
KB

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