According to The Waiter, eighty percent of customers are nice people just looking for something to eat. The remaining twenty percent, however, are socially maladjusted psychopaths. Waiter Rant offers the server's unique point of view, replete with tales of customer stupidity, arrogant misbehavior, and unseen bits of human grace transpiring in the most unlikely places. Through outrageous stories, The Waiter reveals the secrets to getting good service, proper tipping etiquette, and how to keep him from spitting in your food. The Waiter also shares his ongoing struggle, at age thirty-eight, to figure out if he can finally leave the first job at which he's truly thrived.
The anonymous restaurant professional behind the Bloggie Award winning WaiterRant.net expands on his postings in his first book. The result is an enjoyable if utterly unromantic personal expos on the inner workings of the New York City area restaurants that have employed him since 1999. To his first job, the Waiter brought abandoned dreams and ambitions for a religious vocation, an eventual psychology degree and employment experiences in a drug-rehabilitation center. That history proved useful in professional service, particularly a restaurant that, with its corrupt manager and dictatorial boss and despite its upmarket setting, clientele and business volume, was an example of the very worst in the industry. The narrative hangs on the author's professional development from restaurant newbie to jaded industry-spokesperson; he makes ample room for extended riffs on manners, money, morals and even meals. He catalogues the grime-and-gross-out factors (some obscene), so comparisons to Kitchen Confidential are inevitable.
Customer ReviewsSee All
I never waited tables, always felt like I missed out on something. Guess I didn't. I am glad I learned to cook and eat out only for special occasions. A fun read.
A really good read...my tip was in the purchase price for this book LOL. Seriously though, I will look at restaurant workers differently now...they got through A LOT when they’re serving the customers.
I enjoyed this book, learned some things I didn't know that just reinforces my decision to eat out rarely! It really does disappoint to hear about so many disgusting things that go on in the food service industry. As a reasonable thinking person I have always known that a waiter/waitress's "workday" on a scale of one to ten probably is mostly a two. It makes me sick to think of all the total jerks out there who make everyone's day miserable, not just service people. Interesting "coming of age" aspect to the story line, think lots of people can identify with.