WAYMISH
Why Are You Making It So Hard…for me to give you my money
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- 9٫99 US$
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- 9٫99 US$
وصف الناشر
WAYMISH is an acronym for: Why Are You Making It So Hard…for Me to give You my Money?
How many customers does your organization lose every day? How many were planning to give you their money but ended up leaving in frustration? This book teaches your staff to increase revenue and avoid common customer frustrations that result in lost sales. Maximize customer lifetime value, create positive word-of-mouth, increase referral business, and learn to practice service recovery.
Customer Satisfaction is Worthless, Customer Loyalty is Priceless
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Pushing the Envelope
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Five Star Service
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The Cult of the Customer
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Rules of the Hunt: Real-World Advice for Entrepreneurial and Business Success
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Secrets of Selling Services: Everything You Need to Sell What Your Customer Can’t See—from Pitch to Close
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