"This book is a tour de force, and no one but John Nance could have written it. He, alone, masters in one mind the fields of aviation, health care safety, medical malpractice law, organizational sociology, media communication, and, as if that were not enough, the art of fine writing. Only he could have made sophisticated, scientifically disciplined instruction about the nature and roots of safety into a page-turner. Medical care has a ton yet to learn from the decades of progress that have brought aviation to unprecedented levels of safety, and, in instructing us all about those lessons, John Nance is not just a bridge-builder - he is the bridge. This book should be required reading for anyone willing to face the facts about what it will take for health care to be as safe as it truly can be." Donald M. Berwick, MD, MPP President and CEO Institute for Healthcare Improvement (IHI)
I love Mr. Nance aviation books, so I have to admit that this title didn't sound interesting. I avoided this book for years until this month. What a great book! It brings together safety, aviation and medical care. The first 2 subjects are very close to my heart and I am learning a few things that still can be improved in aviation. After reading this book, I am not sure I ever want to go to a hospital again unless it is run like St. Michaels.
Highly recommended with innovative ideas.