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Publisher Description

Most people don't think of a cabdriver as a role model for great customer service. But the methods in Willie's Way work with internal or external customers -- for novice or seasoned employees -- in retail, banking, call centers or other challenging customer service circumstances. If you're on the frontline or you are managing the customer service function, you will be a different kind of service professional once you've learned the customer satisfaction secrets in Willie's Way!

GENRE
Business & Personal Finance
RELEASED
2011
September 2
LANGUAGE
EN
English
LENGTH
265
Pages
PUBLISHER
Dulaney Publishing
SELLER
Van Hooser Associates, Inc.
SIZE
429.2
KB

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