The guide for anyone who deals with difficult authority figures at work.
Sooner or later, we all have to work for someone we can't stand-whether it's an inept supervisor, an undermining department head, or an overly demanding client. When that happens, some people quit, some suffer in silence, and others cope by sulking, obsessing, or retaliating.
But you can take charge of this crucial workplace relationship. In this book, Katherine Crowley and Kathi Elster, authors of the bestseller Working for You Is Killing Me, offer concrete examples of bad boss scenarios and a proven four-step program for improving each situation:
•Detect - Identify how this person drives you crazy.
•Detach - Discover concrete actions you can take to reclaim your power.
•Depersonalize - Learn how to take a boss's actions less personally.
•Deal - Devise a plan to get what you need and move your career forward.
"It's one thing to have a difficult job. It's another thing to have a boss who makes it difficult for you to succeed," begin Crowley and Elster (coauthors of Working with You Is Killing Me) in their second exploration of how to deal with dysfunctional workplace relationships. For anyone who struggles with an inept, unsupportive or even hostile manager, the descriptions of bad boss behavior will likely sound familiar, as will the employee's probable pattern of reaction (e.g., self-doubt, avoidance, sulking, ardently wishing for your boss's demise). Crowley and Elster taxonomize offenders into 20 types ("The Chronic Critic," "Liar, Liar," "The Unconscious Discriminator") and offer practical advice for finding productive ways of coping with each personality through "detecting, detaching, depersonalizing and dealing." Because the tactics are fairly similar, the work when read as a whole becomes repetitive; readers are advised to seek out his or her own situation and use the chapter as a self-help exercise rather than wading through advice for every type of bad boss.