Zara: An analysis of market-orientated supply chain management in the retail fashion industry

This paper has been developed to investigate how market orientation is aligned to supply chain management and thus, leverages a company’s success. Answers were sought examining Zara, a strategic unit in the apparel Industria de Diseño Textil (Inditex) Group, which has widely been acknowledged as being a paradigmatic example of a leader in the fast fashion industry. Hereby, Zara’s unique business model is investigated as well as its market-orientated approach that affects all scopes of its vertically integrated value chain. Finally, this report gives conclusions and an outlook while referring to the evaluated results.