Occupational Violence in an Australian Healthcare Setting: Implications for Managers.
Journal of Healthcare Management 2004, Nov-Dec, 49, 6
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Publisher Description
EXECUTIVE SUMMARY Occupational violence is a worldwide, multifaceted problem affecting all industries, including healthcare. We conducted a cross-sectional survey of the experiences of 158 allied health professionals, 135 doctors, and 1,229 nurses working in a rural area in eastern Australia. Response rates were 72 percent for allied health professionals and 62 percent for general practitioners (GPs) and nurses. Proportionately more nurses experienced occupational violence than did allied health providers and GPs. During the past 12 months (August 2001 to July 2002), 68 percent of nurses, compared with 47 percent of allied health providers and 48 percent of GPs, reported violence. M1 three professional groups indicated that the most distressing occupational violence was perpetrated by patients, followed by patients' relatives.