Selecting a Provider: What Factors Influence Patients' Decision Making? Selecting a Provider: What Factors Influence Patients' Decision Making?

Selecting a Provider: What Factors Influence Patients' Decision Making‪?‬

Journal of Healthcare Management 2011, March-April, 56, 2

Journal of Healthcare Management
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Publisher Description

EXECUTIVE SUMMARY Each year consumers make a variety of decisions relating to their healthcare. Some experts argue that stronger consumer engagement in decisions about where to obtain medical care is an important mechanism for improving efficiency in healthcare delivery and financing. Consumers' ability and motivation to become more active decision makers are affected by several factors, including financial incentives and access to information. This study investigates the set of factors that consumers consider when selecting a provider, including attributes of the provider and the care experience and the reputation of the provider. Additionally, the study evaluates consumers' awareness and use of formal sources of provider selection information.

GENRE
Business & Personal Finance
RELEASED
2011
1 March
LANGUAGE
EN
English
LENGTH
28
Pages
PUBLISHER
American College of Healthcare Executives
SELLER
The Gale Group, Inc., a Delaware corporation and an affiliate of Cengage Learning, Inc.
SIZE
283.4
KB

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