How to Design a Great Customer Experience How to Design a Great Customer Experience
Insights from Great Business Minds

How to Design a Great Customer Experience

Fred Wiersema
    • 4,99 лв.
    • 4,99 лв.

Publisher Description

How do you design a great customer experience?  In this brief eBook, New York Times bestselling author Fred Wiersema advises that you start by asking yourself a series of questions:  Can your customers find you?  Is your first impression memorable?  Do you get in the way when people are buying?  Are you sending unintended messages?  Are your products intuitive?  Do you show your customers a united front?

GENRE
Business & Personal Finance
RELEASED
2010
13 October
LANGUAGE
EN
English
LENGTH
33
Pages
PUBLISHER
New Word City, Inc.
SIZE
209.6
KB

More Books by Fred Wiersema

The Discipline of Market Leaders The Discipline of Market Leaders
The Discipline of Market Leaders
2007
Digital Disciplines Digital Disciplines
Digital Disciplines
2015
How to Build Customer Confidence How to Build Customer Confidence
How to Build Customer Confidence
2010
What’s Your Customer’s Problem? What’s Your Customer’s Problem?
What’s Your Customer’s Problem?
2012
The New Market Leaders The New Market Leaders
The New Market Leaders
2002

Other Books in This Series

What’s Your Strategic Heartbeat? What’s Your Strategic Heartbeat?
What’s Your Strategic Heartbeat?
2011
Oprah (Brand) Renew Oprah (Brand) Renew
Oprah (Brand) Renew
2011
Surviving a Business Earthquake Surviving a Business Earthquake
Surviving a Business Earthquake
2010
Never Ask Anyone to Do What You Won't Do ... Never Ask Anyone to Do What You Won't Do ...
Never Ask Anyone to Do What You Won't Do ...
2010
New Developments In New-Product Development New Developments In New-Product Development
New Developments In New-Product Development
2010
How the Saints Went Kicking In How the Saints Went Kicking In
How the Saints Went Kicking In
2010