#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER
Pay brand-new employees $2,000 to quitMake customer service the responsibility of the entire company-not just a departmentFocus on company culture as the #1 priorityApply research from the science of happiness to running a businessHelp employees grow-both personally and professionallySeek to change the worldOh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
To learn more about the book, go to www.deliveringhappinessbook.com.
Sometimes we forget what it is to be happy, Delivering Happiness it's an excellent book that helps you find happiness every day following your passion and motivation while inspiring others by sharing it.
Good to Zappos
Good to Great by Jim Collins is one of my favourites and I think it's one of Tony Hseih's as well. He does a great job narrating and I was completely hooked, inspired, and excited from beginning to end. I love the people and culture aspect of business and Tony nails it.