电话销售技巧:电话行销七日通
Publisher Description
怎样回答客户在电话那头“敷衍”的回话?
怎样短时间内迅速激发客户的兴趣?
怎样顺着客户的思维模式提出成交请求?
电话行销是用嘴巴创造财富的过程,本书通过七个部分讲解如何成为一名优秀的电话行销高手。文中“顶尖论评”“冠军絮语”等小栏目可谓画龙点睛,详细解读了世界顶尖电话业务员的经典案例和技巧,《电话行销7日通》不但适合业务人员学习使用,也可作为销售管理者的贴身手册。
这本书完全可以直接拿来做一线电话销售人员的培训教材,理论实践案例修养,所有电话销售人员需要掌握的技能都介绍的很清楚。
——岁月崔人脑
很实用不错的一本书,有很多案例可以开拓电话中受限的思维!
——winniezhang78
How to respond to the perfunctory replay of the customers?
How to provoke their interest within short period of time?
How to lead to clinch a deal by leading their thinking mode?
Telemarketing can be described as fortune-making process with your lips. The book is composed of 7 chapters, teaching you how to be a outstanding telemarketing expert. The sections like ‘Elites’ Comment’ , ‘Top Sales’ Insight’, are the most splendid part of the book, which include classic telemarketing cases and the skills applied in them. This book is suitable for salesmen and sales managerial personnel as well.
To be honest, this book can be used as training textbook for the frontline telemarketing salesmen. It elucidates all expertise a telemarketing professional should have, including theories, practical training, case analysis and occupational education.
------Suiyuecuirenlao
It is a useful book, giving a plenty of cases that will broaden your thinking during telemarketing.
——winniezhang78