Managing Difficult Interactions Managing Difficult Interactions

Managing Difficult Interactions

Expert Solutions to Everyday Challenges

Harvard Business Review
    • $19.99
    • $19.99

Publisher Description

In the business world, confrontations are inevitable -- whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers.

This volume helps you master the art of effectively managing difficult interactions. You'll learn how to:
· Determine which confrontations are worth an investment of your time and energy
· Understand and manage the strong emotions that can arise during confrontations
· Design solutions that meet all stakeholders' needs
· Coach your direct reports to resolve confrontations productively

GENRE
Business & Personal Finance
RELEASED
2008
October 14
LANGUAGE
EN
English
LENGTH
96
Pages
PUBLISHER
Harvard Business Review Press
SELLER
Lightning Source, LLC
SIZE
1.7
MB

More Books by Harvard Business Review

HBR's 10 Must Reads on Managing Yourself (with bonus article "How Will You Measure Your Life?" by Clayton M. Christensen) HBR's 10 Must Reads on Managing Yourself (with bonus article "How Will You Measure Your Life?" by Clayton M. Christensen)
HBR's 10 Must Reads on Managing Yourself (with bonus article "How Will You Measure Your Life?" by Clayton M. Christensen)
2011
HBR's 10 Must Reads on Leadership (with featured article "What Makes an Effective Executive," by Peter F. Drucker) HBR's 10 Must Reads on Leadership (with featured article "What Makes an Effective Executive," by Peter F. Drucker)
HBR's 10 Must Reads on Leadership (with featured article "What Makes an Effective Executive," by Peter F. Drucker)
2011
HBR's 10 Must Reads on Strategy (including featured article "What Is Strategy?" by Michael E. Porter) HBR's 10 Must Reads on Strategy (including featured article "What Is Strategy?" by Michael E. Porter)
HBR's 10 Must Reads on Strategy (including featured article "What Is Strategy?" by Michael E. Porter)
2011
HBR's 10 Must Reads on Change Management (including featured article "Leading Change," by John P. Kotter) HBR's 10 Must Reads on Change Management (including featured article "Leading Change," by John P. Kotter)
HBR's 10 Must Reads on Change Management (including featured article "Leading Change," by John P. Kotter)
2011
HBR's 10 Must Reads on Managing People (with featured article "Leadership That Gets Results," by Daniel Goleman) HBR's 10 Must Reads on Managing People (with featured article "Leadership That Gets Results," by Daniel Goleman)
HBR's 10 Must Reads on Managing People (with featured article "Leadership That Gets Results," by Daniel Goleman)
2011
HBR's 10 Must Reads Boxed Set (6 Books) (HBR's 10 Must Reads) HBR's 10 Must Reads Boxed Set (6 Books) (HBR's 10 Must Reads)
HBR's 10 Must Reads Boxed Set (6 Books) (HBR's 10 Must Reads)
2011