Mecklenburg County, North Carolina North Carolina GIS on the Internet (2001--Enterprise System) (Geographic Information System‪)‬

System Summary Mecklenburg County's geographic information system (GIS) Internet applications at http://www.maps.co.mecklenburg.nc.us solve two major community issues: accessibility to information and compliance with North Carolina Public Records Law. Never before has public information been so accessible. Information that was once confined to file cabinets is now at the fingertips of anyone with access to the Internet. Previously, a significant amount of time and familiarity with county operations and locations of county departments was needed to acquire information. The county is knocking down the walls of government and enabling citizens to conduct research and transactions via the Internet at times and places of their choosing, avoiding the hassles of driving and parking as well as the constraints of normal business hours. Mecklenburg County's GIS Internet applications have reduced the volume of telephone calls to many Mecklenburg County and city of Charlotte departments. Citizens can answer their own questions via the GIS Internet applications. Routine questions that have been reduced dramatically include: