'Write Right': The Gsahs Clinical Documentation Project (Reports) (Greater Southern Area Health Service) (Report‪)‬

To improve the safety and quality of patient care the Clinical Governance Unit in the Greater Southern Area Health Service (GSAHS) in New South Wales, an area-wide project was launched to assist these facilities to improve the standard of their clinical documentation. The project was captioned 'Write Right'. The aim of the project was to improve the standard of clinical documentation by 50% at one pilot hospital between March and August 2005, and to then spread the process to the remaining 47 hospitals, 95 community health/ community outreach centres across GSAHS by June 2006. The Emergency Department (ED) Documentation Collaborative was a precursor to the 'Write Right' Project, with results after 12 months showing an average improvement of 24% across six hospitals, with one facility achieving 53% improvement. The success of this project encouraged the development of a self-directed learning package used in the ED project into a generic documentation package and to then pilot the package at one hospital.