Alternative Dispute Resolution: How Small Businesses can Avoid the Courts in Resolving Disputes‪.‬

"There is far too much law for those who can afford it and far too little for those who cannot. No one can be satisfied with this state of affairs. The cost of hiring a lawyer and the mysteries of the legal process discourage most people of modest means from trying to enforce their rights." --Dr. Derek Bok, former president of Harvard University, Harvard Magazine, 1993.