Toyota-Style Management Drives Virginia Mason (Virginia Mason Medical Center )
2006
Systems Engineers Working with Physician Leaders (Process Improvement)
2010
The Toyota Way ... Or Not?--New Lessons for Health Care (Quality) (Toyota Motor Corp.)
2010
The Secret to Improving Health Care Services (Member Essay)
2010
Optimizing Physician Recruitment (Leadership)
2010
Patients, Doctors and Health 2.0 Tools (Technology)
2009