Inclusive Design for a Digital World

This book invites you to rethink how we create digital systems, products, and tools, not just to meet accessibility requirements, but to shape a more inclusive future. UX design leader and author Reginé Gilbert provides a thoughtful, practical, and global perspective on designing with empathy and intention across websites, apps, games and emerging technologies.

This updated and expanded edition reflects the rapid evolution of the tech landscape, featuring up-to-date guidance on the Web Content Accessibility Guidelines (WCAG 2.2), the European Accessibility Act, and international standards. It also explores the intersection of AI and accessibility, examining both the promises and risks of machine learning, automated tools, and algorithmic bias. You’ll learn how to ask better questions, challenge assumptions and design for real human experiences, especially for those historically excluded.

Inclusive Design for a Digital World  isn’t a checklist or a fix-it manual, it’s a collection of reflections, case studies, questions, and examples that help you design with more people in mind from the start. Whether you’re working on a subway kiosk, an AI chatbot, a learning app, or a video game, inclusive design is about recognizing who’s being left out and doing the work to build systems that allow more people to participate, contribute, and belong.

You Will:

Learn to apply WCAG 2.2 and understand how to meet international compliance requirements

Navigate the European Accessibility Act (EAA) and its implications for digital products

Design inclusive experiences for users with visual, motor, auditory, and cognitive disabilities